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'''Responses to Patient Satisfaction'''
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The usefulness of '''patient satisfaction surveys''' has been in question ever since their introduction. Over time, health care providers and hospitals accepted that '''patient satisfaction surveys''' were here to stay, so decided to play the game even though they hated the game.
[[File:Factors for High Press Ganey Scores.jpg|350px|thumb|left|''Figure 7'']]
# On August 2, 2014, a rival to Press Ganey called Prezz Ganey conducted a study that examined the effects of high '''patient satisfaction survey" scores and found that patients in the survey group demonstrated a 238% increase in mortality and a 146% increase in morbidity over the 10-year study period. In the study, the authors explained that "counterintuitive to many other aspects in life, satisfaction in medical care does not always equate to improved care. As a matter of fact, it may be detrimental to one's health."<ref>[http://gomerblog.com/2014/08/patient-satisfaction-2/ Patient Satisfaction Survey Study Halted, Mortality Increased 238% with Patient Satisfaction]</ref><ref>[http://www.forbes.com/sites/kaifalkenberg/2013/01/02/why-rating-your-doctor-is-bad-for-your-health/#4c0d36552f15 Why Rating Your Doctor is Bad for Your Health]</ref>
# On September 2, 2014, '''patient satisfaction surveys''' got under the skin of [http://zdoggmd.com/doc-vader-vs-hospital-administrator/ Doc Vader, who posted a video of his tirade].<ref>[http://gomerblog.com/2014/09/doc-vader-vs-patient-satisfaction-scores/ Doc Vader Vs. Patient Satisfaction Scores]</ref>
# On October 15, 2014, Heart of the Valley Hospital in Reno, Nevada asked brothel workers for input in order to bolster survey scores. Feedback included red mood lighting, velour animal print for the rooms, bar in the emergency department to get patients in the mood, and a little Barry White.<ref>[http://gomerblog.com/2014/10/patient-satisfaction-3/ Brothel Workers Consulted in Patient Satisfaction Project]</ref>