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[[File:Factors for High Press Ganey Scores.jpg|350px|thumb|left|''Figure 7'']]
# On March 25, 2014, Our Lady of the Way Hospital in Portland, Oregon found that Eastern medicine-inspired stroke protocols led to improved patient satisfaction scores.<ref>[http://gomerblog.com/2014/03/stroke-protocol/ Eastern Medicine Inspired Stroke Protocol Saves Millions in Health Care Costs, Improves Patient Satisfaction Scores]</ref>
# On April 24, 2014, it was clear that Press Ganey scores were not being looked upon favorably. Medical staff at Mercy Hospital in Chicago believed that the hospital was taking '''patient satisfaction survey''' scores way to seriously. The pendulum had swung so far away that there was even talk at the time of allowing patients to sell drugs from their ICU beds.<ref>[http://gomerblog.com/2014/04/patient-satisfaction/ Hospital Taking Patient Satisfaction Scores Way Too Seriously]</ref> It was eventually approved. "Anything that improves the scores must be a good thing," said the anonymous [[CEO]] of Mercy Hospital, which is silly since there's only one CEO at Mercy Hospital.
# On June 20, 2014, a health care practitioner-led proposal passed in the Illinois legislature that effective linked hospital [[CEO]] pay with employee satisfaction survey scores in order to restore the balance of power.<ref>[http://gomerblog.com/2014/06/salary/ Doctors and Nurses Fight Back: Proposal to Link Hospital CEO Salaries to Employee Satisfaction Passes Senate]</ref>