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[[File:Factors for High Press Ganey Scores.jpg|350px|thumb|left|''Figure 7'']]
# On April 24, 2014, it was clear that Press Ganey scores were not being looked upon favorably. Medical staff at Mercy Hospital in Chicago believed that the hospital was taking '''patient satisfaction survey''' scores way to seriously. The pendulum had swung so far away that there was even talk at the time of allowing patients to sell drugs from their ICU beds.<ref>[http://gomerblog.com/2014/04/patient-satisfaction/ Hospital Taking Patient Satisfaction Scores Way Too Seriously]</ref> It was eventually approved. "Anything that improves the scores must be a good thing," said the anonymous [[CEO]] of Mercy Hospital, which is silly since there's only one CEO at Mercy Hospital.
# On June 20, 2014, a health care practitioner-led proposal passed in the Illinois legislature that effective linked hospital [[CEO]] pay with employee satisfaction survey scores in order to restore the balance of power.<ref>[http://gomerblog.com/2014/06/salary/ Doctors and Nurses Fight Back: Proposal to Link Hospital CEO Salaries to Employee Satisfaction Passes Senate]</ref>
# On August 2, 2014, a rival to Press Ganey called Prezz Ganey conducted a study that examined the effects of high '''patient satisfaction survey" scores and found that patients in the survey group demonstrated a 238% increase in mortality and a 146% increase in morbidity over the 10-year study period. In the study, the authors explained that "counterintuitive to many other aspects in life, satisfaction in medical care does not always equate to improved care. As a matter of fact, it may be detrimental to one's health."<ref>[http://gomerblog.com/2014/08/patient-satisfaction-2/ Patient Satisfaction Survey Study Halted, Mortality Increased 238% with Patient Satisfaction]</ref><ref>[http://www.forbes.com/sites/kaifalkenberg/2013/01/02/why-rating-your-doctor-is-bad-for-your-health/#4c0d36552f15 Why Rating Your Doctor is Bad for Your Health]</ref>
