17,195
edits
Changes
Created page with "400px|thumb|''"I see one habit, where's the other three?"'' '''The Four Habits Coding Scheme''' (or '''4HCS''') is a model that tries to direct..."
[[File:Holland lop bunny.JPG|400px|thumb|''"I see one habit, where's the other three?"'']]
'''The Four Habits Coding Scheme''' (or '''4HCS''') is a model that tries to directly measure health care communications. The four habits are investing in the beginning ("Please don't ask me for pain meds"), eliciting the patient's perspective ("I want Dilaudid"), demonstrating empathy ("Yeah... No Dilaudid," and investing in the end ("Don't hesitate to leave AMA"). A recent study in the Journal of Hospital Medicine showed that [[HCAHPS]] scores do not correlate with '''4HCS'''.<ref>[http://www.journalofhospitalmedicine.com/jhospmed/article/139196/hospital-medicine/do-hcahps-doctor-communication-scores-reflect Do HCAHPS doctor communication scores reflect the communication skills of the attending on record? A cautionary tale from a tertiary-care medical service (Journal of Hospital Medicine)]</ref>
'''Related Reading'''
----
- [[(I Can't Get No) Satisfaction]]
- [[Patient Satisfaction Survey]]
'''References'''
----
<references />
[[Category:Administration & Paperwork]]
'''The Four Habits Coding Scheme''' (or '''4HCS''') is a model that tries to directly measure health care communications. The four habits are investing in the beginning ("Please don't ask me for pain meds"), eliciting the patient's perspective ("I want Dilaudid"), demonstrating empathy ("Yeah... No Dilaudid," and investing in the end ("Don't hesitate to leave AMA"). A recent study in the Journal of Hospital Medicine showed that [[HCAHPS]] scores do not correlate with '''4HCS'''.<ref>[http://www.journalofhospitalmedicine.com/jhospmed/article/139196/hospital-medicine/do-hcahps-doctor-communication-scores-reflect Do HCAHPS doctor communication scores reflect the communication skills of the attending on record? A cautionary tale from a tertiary-care medical service (Journal of Hospital Medicine)]</ref>
'''Related Reading'''
----
- [[(I Can't Get No) Satisfaction]]
- [[Patient Satisfaction Survey]]
'''References'''
----
<references />
[[Category:Administration & Paperwork]]
