17,195
edits
Changes
no edit summary
[[File:Factors for High Press Ganey Scores.jpg|350px|thumb|left|''Figure 7'']]
# On October 15, 2014, Heart of the Valley Hospital in Reno, Nevada asked brothel workers for input in order to bolster survey scores. Feedback included red mood lighting, velour animal print for the rooms, bar in the emergency department to get patients in the mood, and a little Barry White.<ref>[http://gomerblog.com/2014/10/patient-satisfaction-3/ Brothel Workers Consulted in Patient Satisfaction Project]</ref>
# On October 22, 2014, the Centers for Disease Control discovered that patient Charles Hankford acquired the Ebola virus through a '''patient satisfaction survey'''. As a result, the use of '''patient satisfaction surveys''' was suspended in favor of incinerating them.<ref>[http://gomerblog.com/2014/10/cdc-ebola-2/ CDC Confirms Ebola Transmitted Via Patient Satisfaction Surveys]</ref>
# On January 15, 2015, medical staff at New York Medical Center went on the offensive and released health care practitioner satisfaction surveys in order to even the scales. Patients who were received low scores on these surveys found the feedback "humbling."<ref>[http://gomerblog.com/2015/01/satisfaction-survey/ Nurses, Doctors Fight Back with New Health Care Practitioner Satisfaction Surveys]</ref>